Cookies Policy

Cookies Policy

ideaForge Technology Limited (the “Company”) is committed to transparency about how we use cookies and similar tracking technologies on our websites and related services (collectively, the “Site”).

This Cookies Policy explains what cookies are, how we use them, what rights you have, and how you can manage or decline cookies.

Please also refer to our Privacy Policy which governs the broader collection, use and disclosure of personal data on our website.

Definitions

What are Cookies

A cookie is a small piece of text sent by the Site to your browser or device when you visit and is stored on your device for future visits.

Cookies may help recognise your device when you return, support functionality, improve site performance, analytics and advertising.

  • First-party cookies
  • Third-party cookies
  • Session cookies
  • Persistent cookies

General Purpose

The primary purpose of this policy is to inform users about the use of cookies and similar tracking technologies on the Company's website.

We also use similar tracking technologies such as web beacons, pixels and local storage objects.

Types of Cookies We Use and Purpose

Category Purpose
Essential Required for website operation, security and consent management.
Functional Enable enhanced functionality, chatbot support and preferences.
Analytics Help understand user behaviour and improve the website.
Marketing Support advertising, remarketing and campaign measurement.

Information We Collect Through Cookies

  • Device identifiers
  • IP address
  • Browser and operating system information
  • Pages visited and navigation path
  • Location information
  • User preferences
  • Interaction data
  • Authentication tokens
  • Session identifiers
  • Clickstream data
  • Form submission data
  • Browser fingerprints

How Cookies Are Used

  • Operate and secure our website
  • Improve website performance
  • Remember user preferences
  • Deliver relevant content and advertising
  • Analyse and optimise user experience
  • Conduct A/B testing
  • Provide customer support
  • Comply with legal obligations
  • Detect fraud and security threats

User Consent

Basis of Consent

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), cookies that collect or process personal data require explicit and informed consent except where strictly necessary.

  • Essential cookies do not require consent.
  • Functional cookies require consent.
  • Analytics cookies require consent.
  • Marketing cookies require consent.

How We Obtain Consent

  • Accept all cookies
  • Deny non-essential cookies
  • Manage preferences by category

Withdrawing Consent

You may modify or withdraw your consent at any time using the Cookie Settings link available on our website.

Managing and Controlling Cookies

You may manage or disable cookies through your browser settings or through our cookie preference centre.

  • Delete existing cookies
  • Block future cookies
  • Block third-party cookies
  • Receive notifications before cookies are stored

Third-Party Cookies

Some cookies on our Site are placed by third-party providers for analytics, advertising, social media integrations and embedded content.

We encourage users to review the privacy and cookie policies of such providers.

Cookie Retention and Expiry

Category Services Included Retention
Essential Usercentrics CMP As required
Functional GTM, LinkedIn Plugin, Yellow Messenger Session based
Analytics Google Analytics, Hotjar Up to 2 years
Marketing Google Ads, DoubleClick, LinkedIn Insight Tag Up to 2 years

Legal Basis and Compliance

We process personal data obtained through cookies based on consent, applicable legal requirements and legitimate interests for strictly necessary cookies.

User Rights and Remedies

  • Be informed about cookie usage.
  • Provide or withdraw consent.
  • Request correction or deletion of data.
  • Submit grievances and complaints.

Cross-Border Data Transfers

Certain third-party services may transfer information outside India. Appropriate contractual and technical safeguards are applied.

Liability Disclaimer

ideaForge Technology Limited is not responsible for the privacy practices of third-party cookie providers.

Children Under 18 Years

We do not knowingly collect personal data from children without verifiable parental or guardian consent.

Intimation of Breach

In the event of a personal data breach involving cookie data, we will notify authorities and affected users as required by applicable law.

Policy Updates / Changes

We may update this Cookies Policy from time to time. Continued use of the Site constitutes acceptance of the revised policy.

Contact Information

ideaForge Technology Limited

Email: dpo@ideaforgetech.com

Address: 702, Q2, Aurum Q Parc, TTC Industrial Area, Thane Belapur Road, Ghansoli-400701, Maharashtra, India

This Cookie Policy should be read together with our Privacy Policy.